According to the National Retail Federation (NRF) and Happy Returns 2024 Customer Returns in the Retail Industry Report, retailers estimated that 16.9% of their annual sales in 2024 were returned, making customer returns a headache for many retailers, regardless of their size. And customers are not making it any easier on retailers; the NRF report
The post Balancing Act: Finding Common Ground in Customer Returns appeared first on Paint & Decorating Retailer.
Leave a Reply
You must be logged in to post a comment.